RPA in Life sciences

AT A GLANCE A major life sciences company wanted to automate a highly manual process that was becoming a quality-control risk and a regulatory burden. We built a robotic process automation (RPA) solution that addressed the immediate issues and will be leveraged in other parts of the organization. Our solution is a first in the area of “pharmacovigilance” processes. Outcomes:

– 30 percent reduction in end-to-end cycle time.

– Improvement in first-time accuracy from 85 percent to 99 percent.

– Improvement in regulatory compliance from 95.7 percent to 96.12 percent.

– Improved turnaround time compliance from 88.6 percent to 91.9 percent.